Sports / Mobile
These terms define how ok45 operates your account, what we expect from you, and what you can expect from us. Access to this platform and its features depends on your local law and eligible regions — read these terms before you proceed.
By opening and using your ok45 account, you agree to the terms set out on this page. These terms cover everything from how you access the platform to how your wallet transactions are recorded and how disputes are raised. They apply from the moment you complete account registration and remain in effect for as long as your account is active. Access to ok45 is conditional on your location and local law. We do not confirm eligibility in any specific jurisdiction; it is your responsibility to check whether participation is permitted where you are. Where your account is used for transactions — including deposits via Nagad or Bank Transfer — those transactions are subject to the same terms as account activity generally. No payment method constitutes an exception to these conditions. We may update these terms when platform policy changes, regulatory requirements shift, or new features are added. When we do, the updated version will be published here with a revised effective date. Continued use of the account after an update is posted means you accept the revised terms. If you do not agree, you should stop using the account and contact our support team to discuss your options. We aim to communicate material changes clearly before they take effect.
Not every interaction on ok45 falls under a single policy. These terms govern your account relationship with us directly. Understanding what sits inside and outside their scope helps you find the right route when a question comes up.
Your registration, login, account settings and session controls all fall within these terms. Conditions around account suspension, closure or access recovery are governed here. Any eligibility question tied to your region is also handled under this policy.
Deposits and withdrawals — including those made via Nagad or Bank Transfer — are subject to these terms at the account level. Payment processing is handled through the respective payment providers, whose own terms apply separately alongside ours.
Game availability, lobby features and published promotional materials are part of the platform ok45 operates. Content is subject to change and availability depends on your region. These terms do not promise continued availability of any specific feature or title.
Studio content from providers such as Joker, CQ9, Spadegaming and PG Soft is delivered through those parties' own systems. Their technical conduct falls outside the scope of these ok45 terms. We are responsible only for the account and platform layer.
These terms are not one-directional. You have concrete actions available to you at any stage of your account relationship with us. If you want to review your transaction history, the record is accessible inside your signed-in account area — look for the transaction log under wallet history. If any account detail is incorrect, you can update standard information directly from account settings; for identity-linked fields, submit a correction request through support and we will process it in line with our verification procedures. You can raise a policy question at any time by contacting our support team. Questions about how your data is held, what information we keep on file and how long we retain it can all be directed to the same support route. We do not require you to make any claim through a third party first — reach us directly. If you decide to close your account, the closure route is available through account settings or via support, and we will confirm what happens to your account record at that point.
Your full transaction history is available inside the signed-in account area under wallet history. You do not need to contact support to access it — it is visible in your account at any time.
Standard profile fields can be updated directly in account settings. For identity-linked information, submit a correction request through our support channel and we will handle it through the verification process.
If any part of these terms is unclear or you believe something has been applied incorrectly to your account, contact support directly. You do not need to go through any third-party route before reaching us.
Account closure can be initiated from account settings or by contacting support. We will confirm what is retained and for how long, in line with the data retention terms set out on this page.
If you have a question about these terms or need to take action on your account, these are the routes we publish. Use the one that matches your query.
Start a chat session from within your signed-in account. The chat option is visible in the account dashboard and connects you to a support agent who can address terms and account queries directly.
For written records of a policy question or a formal account request, use our published support email. Include your account reference so we can locate your record and respond to the specific issue you raise.
Published policy documents and step-by-step account guides are available in the Help Centre, accessible from the footer of every page. Check there first for answers to common terms questions before raising a ticket.
Your account data is held in line with the practices described in our privacy policy, which applies alongside these terms. We retain transaction records and account details for as long as your account is active and for a further period required by our operational obligations. If your account is closed, we will tell you at closure what is retained and for how long.
Transaction logs, account records and communication history are retained for the period needed to support account queries and comply with our operational requirements. The specific retention window is set out in our privacy policy, linked from the footer.
Your account is protected by login credentials that only you control. We will never ask for your password via chat or email. If you believe your account has been accessed without your permission, contact support immediately through the live chat route.
We use cookies to keep your session active, remember account preferences and understand how the platform is navigated. Cookie settings can be reviewed in the footer of any page. Continued use of the site after reviewing the cookie notice means you accept their use.
If you want to request a change to how your data is handled, correct held information or ask about a specific retention period, direct those requests to support by email with your account reference. We process these in line with our published data practices.
These are the questions we hear most often about how our terms apply to accounts and transactions. If yours is not here, contact support directly.
Yes. All account activity — including deposits and withdrawals made via Nagad or Bank Transfer — falls under these terms at the account level. The payment providers involved also apply their own terms. Both sets of terms apply at the same time.
We publish an updated version here with a revised effective date whenever terms change. Continuing to use your account after that date means you accept the revision. For material changes, we aim to communicate the update before it takes effect so you have time to review it.
Contact support directly through live chat or email. Include your account reference and the specific term or transaction you are questioning. You do not need to route the query through a third party first — come to us directly and we will review it.
Access depends on your local law and eligible regions. We do not confirm eligibility on a country-by-country basis through these terms. Check the published access conditions and, if in doubt, seek local guidance before proceeding with registration or transactions.
At the point of closure, we will confirm what account data is retained and for how long. Operational and legal requirements mean some records are kept after closure. Full details are in our privacy policy; you can also ask support to confirm what applies to your specific account.
Studios such as Joker, CQ9, Spadegaming and PG Soft supply game content to the platform but operate their own technical systems. Their conduct falls outside the scope of these account-level terms. Our responsibility under these terms is limited to the account and platform layer we operate directly.